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IDENTITY AND ACCESS MANAGEMENT CONSULTANT
Assist customers with adopting Identity and Access Management, integrating with customer applications and systems
Communicate to customers at the technical and/or functional level appropriate for the situation.
Be dedicated in providing excellent design and deployment solutions resulting in extraordinary customer satisfaction.
Deliver high quality service and leadership to align with customer goals and requests.
Mentor and train customers on the Okta service.
Perform hands on technical design, configuration, and troubleshooting of the Okta service.
Manage multiple concurrent deployment projects.
2+ years experience as a technical consultant delivering Okta solutions to customers.
5+ years of experience in designing and implementing security and identity management solutions to support critical systems and business programs.
Experience with technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
Some knowledge of enterprise web technologies, security and cutting-edge infrastructures.
Ability to work independently and multi-functionally supporting the development of client work you're doing.
General knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes.
Knowledge of typical enterprise identity life cycle management processes and standards.
AD and LDAP experience is preferred.
SaaS deployment experience: Salesforce, Box, Office 365, Workday and HR as master for identities preferred.
Ability to Multi-task and manage multiple customer engagements is a requirement.
Able and willing to be a hands-on contributor.
Superb communication skills, including issue tracking, triaging and crisis management.
Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards.
Software development experience strongly preferred (Java, Ruby, .Net, PHP, REST/JSON, etc).
Familiar with API management using Mulesoft, Axway or Apigee preferred. Problem Solving
Education A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required.